FAQ
LOCATION DETAILS
Where are you located?
The Blacksmith’s Shop
2 Kempt Street
Lunenburg, Nova Scotia
Canada B0J 2C0
Map & Directions
Phone: 902 640 2424
Email: crafted@ironworksdistillery.com
What are your shop hours?
Open daily 12 noon until 5 PM
2021 Closures on:
New Years Day - Jan 1,
Good Friday - April 2,
Easter Sunday - April 4,
Truth & Reconciliation Day- Sept 30
Thanksgiving - October 11, Remembrance Day - Nov 11th
Christmas Day - December 25 Boxing Day - December 26
TOURS & EVENT INFO
How long are your tours and do they include samples?
A behind-the-scenes tour of our historic building lasts 45 minutes. These tours can be booked online and are available Friday through Sunday. Tours can be booked in advance on our website (this is recommended as we have only a limited number of spots available). Tours take place in the Quarrie Room and guests are invited to sample our products while admiring our newest still, Ruby. In accordance with NS Public Health COVID regulations, we require all our guests to provide proof of full vaccination.
What happens if I am running late?
Due to our tight schedule, tours begin promptly at the advertised start time. Unfortunately we are not able to wait for guests who are running late. You may catch up with the group upon your arrival but we are unable to repeat any information that has already been shared.
Are children allowed on the tour?
We apologize but we are not currently permitting anyone under the age of 19 on tours.
Can I cancel or reschedule my tour?
Tours can be cancelled with 48 hours advance notice.
Do you offer private tastings or special event bookings?
Yes, with sufficient notice, we can accommodate special events for 10 - 20 guests. For more information and to discuss your request please contact us by email with details madeleine@ironworksdistillery.com
In accordance with NS Public Health COVID regulations, we require all our guests to provide proof of full vaccination.
PRODUCT INFO
Are your products gluten-free?
100%
WHERE CAN I FIND YOUR PRODUCTS?
Do you ship or deliver?
We do! We offer shipping within Canada (with the exception of Alberta, Yukon, NWT and Nunuvut). Packages are delivered by Canada Post. We offer a flat rate of $30 for purchases under $135. Orders of $135 and more ship for free.
Do you sell through NS Farmer's Markets?
Yes. At the moment we attend three Saturday Farmers’ Markets on a weekly basis:
Halifax Brewery Market (8am-1pm)
Wolfville Farmers’Market (9am-1pm)
We also attend several seasonal markets in the Summer time (Both of these are now closed for the season.)
Hubbards' Barn Farmers' Market (Saturday 8am-12pm)
Annapolis Royal Farmers' Market (Wednesdays 10am-1pm & Saturdays 9am-1pm)
Does the NSLC carry your products?
Bluenose Rum, Vodka and Gin are regularly available at select NSLC shops. The NSLC also carries select other Ironworks products from time to time. Please check their website for details and locations.
Where else can I find your products?
A select number of Ironworks products are available in Halifax / Dartmouth at:
Harvest Wines &Spirits (902) 482-9463
RockHead Wine & Beer Market (902) 435-6945
WestSide Beer, Wine & Spirits (902) 835-4112
A small selection of our products is available in Alberta liquor stores – search for Ironworks products on Liquor Connect.
Heart Iron Whisky is available in limited quantities in Calgary, Alberta at Crowfoot Liquor and Vinestyles.
CORPORATE GIFTS
Are Ironworks' products available as corporate gifts?
We have a number of gifting options available, including customizable etching on boxes and other treats? Please get in touch with us and we can chat about possibilities.
Licensee & Wholesale Information
Do you have a sales manager who handles licensee and wholesale?
If you have a restaurant or bar in Nova Scotia and you are interested in using our products in your establishment, please contact our Sales Representative, Rebekkah Parsons for information and pricing.
COVID PROTOCOLS
What COVID protocols are in place at Ironworks?
We continue to limit the number of guests who can enter the retail space. There is hand sanitizer available at each entrance. Our staff are all fully vaccinated and masked at all times. We provide free masks for any visitors who do not have one with them. Our sampling service is restricted to seated customers only at the moment. We are doing regular cleaning of high touch surfaces. Plus we are situated in a building that is 120 years old, with lots of big open doors and windows, sitting beside the Atlantic Ocean, which means that we have perfect and constant air circulation!
In accordance with NS Public Health COVID regulations, we require all our guests who are taking our tours and guided tasting events to provide proof of full vaccination.
